Terms

■Distributor
	Ohara School of Ikebana
■Manager
	Hiroko Hinaga
■Address
	5-7-17 Minamiaoyama, Minato-ku, Tokyo
■TEL
	+81-3-3499-1200
■Email address
	shuppan@ohararyu.or.jp
■URL
	https://www.ohararyu.or.jp/

■Necessary price other than products

	The following fee will be charged separately in addition to the product price. 1)Consumption tax:10%
■How to order
	Internet
■Payment method
	・Credit card settlement
■Payment deadline
	[Credit payment] ・The credit card company will automatically debit it on the specified settlement date based on the terms of membership.
■Delivery time
	Unless otherwise specified, it will usually be delivered around 3-7 days after the order is completed, but it may be delayed due to busy season, weather and traffic conditions. Again, we kindly ask for your understanding. Order-made products will be shipped within 2 months of ordering.
■Return / Exchange
	・ If there is any defect in the delivered product, please contact "Inquiries" immediately after arrival. We will replace it with a new product as soon as possible. -For returns or exchanges due to customer convenience, please contact "Inquiries" within 8 days of product arrival. In the event of a refund, the transfer fee will be borne by the customer. Again, we kindly ask for your understanding.